KX-NS500 Business Communications Solution

Greater Accessibility. Higher Quality Communications.

For any small or medium-sized business looking to take advantage of Panasonic's reputation for quality technology, without needing a huge budget, the new KX-NS500 unified communication solution provides the answers. This smart hybrid PBX is a costeffective legacy and IP communication system for companies with up to 250 employees, that can be flexibly configured and expanded according to the specific requirements of their business.

The KX-NS500 has advanced features and starts from six analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit. The KX-NS500 is also a unified communication system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant messaging (chat), and presence information.

It can also use built-in applications such as a call centre solution, mobile solution and voicemail system to provide more efficient work and increased customer satisfaction.

Key Features

• Smart hybrid PBX system for small and medium-sized businesses

• Expand from six analogue trunks and 18 extensions, up to 288 extensions with Expansion Unit

• Cost-effective installation and operation

• Built-in applications include call centre solution, mobile solution and voicemail

• Easy evolution from analogue to IP communications

The System That Grows With Your Business

Built-in Auto Attendant

As a standard feature, the KX-NS500 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

Use Existing Resources

Existing analogue PTs and digital PTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.

Enhanced Voicemail

The KX-NS500 can be expanded to a voicemail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an e-mail to notify users when they have new voice messages. The messages can also be received as attachment files and forwarded. E-mail notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.

Call Centre Solution

The KX-NS500 includes an advanced call routing function for small to medium size call centres. This function can be used without an external CTI server. More efficient call reception enables you to effectively utilise limited resources to assist in improving customer service.

Auto-recording And Backing-up Conversations

The voicemail system function can be used to automatically record conversations with customers. The recorded voice data can be automatically saved to USB memory or an external server via the internet, and listened when required. The data can be used to understand problems or opportunities relating to customer service.

Compatible With Modern, Stylish Phones

Using Panasonic's latest wireless and desk applications.