Complete more jobs in more ways

Multitask briskly with the extended capabilities found on the RICOH MP C2004ex Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Expand paper capacity up to 2,300 sheets to minimize interruptions. Scan documents and share them with many scan-to options, and fax contracts and other forms right via email to save on paper. Use standard PostScript® and PDF Direct Print emulation to complete complex jobs easily.

Impress with colorful media options

Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards. The MP C2004ex recalibrates during processing to maintain rich colors. Print on paper sizes up to 12" x 18".

Finish it your way

You have three powerful and versatile finishers to choose from, including two internal space-saving finishers and a 1,000-sheet booklet finisher — pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.

Enjoy a new way to work

Use the same touchscreen gestures you use on your smartphone to tap into a new level of productivity. The 10.1"-wide Smart Operation Panel (SOP) lets you effortlessly access a variety of details, including print settings, destinations, consumables and more.

Work the way you want

Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, such as the new Quick Copy Widget to simplify basic copy jobs, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. With the SOP Designer tool, technical and support teams can customize the Home Screen with a corporate logo, shortcut icons, messages and more from their PC — either prior to delivery or at the customer site after the MFP is installed. Add optional software solutions such as RICOH Content Manager to transform your most complex paper workflows into productive digital ones.

Work wherever you need to

Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004ex. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. Print emails with images and PDF attachments. Scan originals and send the digital files directly to your device to take them with you or share them with others. Or, use the same app to send the information to Ricoh projectors and interactive whiteboards, and present in conferences and meeting rooms.

Find smarter, faster support

Technical assistance is at your fingertips. With RemoteConnect Support, our technicians can access your Smart Operation Panel remotely for convenient troubleshooting. Change print settings over the LAN with Remote Access Support and RICOH Device Manager NX. Simplify upgrades for your entire fleet with Automatic Remote Firmware Support. Access a list of technical FAQs with Web HELP. You can even download self-help videos from our application site for easy troubleshooting. When enabled, internet connection required.

Track everything and everyone

Be accountable for documents, data and devices. With user authentication, users log into the device via passcodes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You'll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Manage everything with web administration tools, including automated service alerts, real-time device monitoring and troubleshooting.

Reduce your impact on your environment

Built to minimize vibrations and noise, the quiet MP C2004ex makes its impact in resource-saving ways, too. It offers Typical Electricity Consumption of 0.7 kWh/week, is ENERGY STAR™ certified, and meets EPEAT® Gold criteria. With its motion sensor, it powers up the operation panel in less than one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.