Cisco CP-7821-K9 IP Phone 7821 2-Line 3.5-Inch PoE
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Key Features Of The CP-7821-K9
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2 programmable line keys
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3.5-inch graphical grayscale display
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396 × 162 pixel resolution
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10/100 Mbps Ethernet switch
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2 × RJ-45 Ethernet ports
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Wideband audio
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Full-duplex speakerphone
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IEEE 802.3af PoE Class 1
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Cisco EnergyWise support
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Cisco Webex Phone OS
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SIP signaling
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On-premises, hosted and Webex Calling support
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Cisco Expressway remote-worker support
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Replaceable bezel option
Cisco CP-7821-K9 IP Phone 7821
Business-class two-line IP phone with a 3.5-inch graphical display, 10/100 Ethernet, wideband audio, full-duplex speakerphone and IEEE 802.3af PoE Class 1 support.
The Cisco CP-7821-K9 is a business-class IP desk phone designed for reliable enterprise voice communication. Part of the Cisco IP Phone 7800 Series, it provides a practical combination of two programmable line and feature keys, wideband audio, 10/100 Ethernet and Power over Ethernet in a compact desktop endpoint.
The phone is designed for information workers, teleworkers, administrative users and other employees with occasional-to-light or light-to-moderate voice communication requirements. Its graphical display provides clear access to calling information, directories, messaging and supported phone functions.
Cisco supports flexible deployment models including on-premises, hosted and Webex Calling environments, as well as supported third-party call-control platforms, subject to the applicable software and licensing requirements.
3.5-Inch Graphical Display
The CP-7821-K9 features a 3.5-inch graphical grayscale display with a resolution of 396 × 162 pixels. The anti-glare white-backlit display is designed to provide clear visibility of caller information, directory entries, menus, messaging and phone functions.
- 3.5-inch graphical grayscale display
- 396 × 162 pixel resolution
- Anti-glare display surface
- White backlighting
- Clear presentation of call and directory information
- Context-sensitive user interface
Two Programmable Line and Feature Keys
The Cisco CP-7821-K9 provides two programmable line and feature keys. These keys can be configured for directory numbers, speed dialing and supported call functions, giving users quick access to commonly used communication features.
Two Line Keys
Supports two programmable line and feature keys.
Tri-Color LED Indicators
Line-key indicators provide visual information about call and line status.
Speed Dial
Programmable keys can provide quick access to frequently called contacts.
Multiple Calls
Supports multiple call appearances according to the configured call-control platform.
Wideband Audio and Full-Duplex Speakerphone
The CP-7821-K9 provides wideband audio and a full-duplex speakerphone for clear business communication. The audio system supports handset, speakerphone and compatible headset use.
- Wideband audio support
- Full-duplex speakerphone
- Hands-free business communication
- Wideband audio through handset and speaker
- Support for compatible headsets
- Clear voice communication for enterprise environments
10/100 Ethernet Connectivity
The Cisco CP-7821-K9 incorporates an integrated 10/100BASE-T Ethernet switch through two RJ-45 ports. One port connects the phone to the network while the second provides downstream Ethernet connectivity to a desktop computer or another supported network device.
Ethernet: 10/100 Mbps Ethernet with two RJ-45 ports.
- 10/100 Mbps Ethernet connectivity
- Integrated Ethernet switch
- Two RJ-45 Ethernet ports
- PC pass-through connectivity
- Single desktop network connection for phone and PC
Power over Ethernet
The CP-7821-K9 supports IEEE 802.3af Power over Ethernet Class 1. PoE allows the phone to receive power through the Ethernet network connection when connected to a compatible PoE-enabled switch or power source.
IEEE 802.3af
Supports standard Power over Ethernet.
Class 1 Device
Designed for low-power enterprise IP telephony operation.
Single-Cable Deployment
Network connectivity and power can be delivered through Ethernet.
EnergyWise
Supports Cisco EnergyWise energy-management capabilities.
Enterprise Calling Features
The CP-7821-K9 provides a range of enterprise telephony functions when deployed with a compatible call-control platform. These capabilities help users manage everyday business communications efficiently.
- Call hold and resume
- Call transfer
- Call forwarding
- Conference calling
- Call history
- Redial
- Speed dialing
- Corporate directory access
- Messaging and voicemail functions
- Caller identification
- Shared line support
- Service and directory access
- Two-way navigation controls
Cisco Webex Phone OS
The CP-7821-K9 uses the Cisco Webex Phone OS platform, providing a common software approach across supported Cisco IP Phone 7800 and 8800 Series devices. This helps simplify administration and software management in supported Cisco environments.
Deployment flexibility:
The CP-7821-K9 supports Cisco on-premises, hosted and Webex Calling
deployment options, with available telephony features depending on the
selected call-control platform.
Cisco Expressway Remote Worker Support
Cisco Expressway can support remote-worker access for compatible deployments, allowing users to access supported collaboration services without requiring a traditional VPN client. Availability and functionality depend on the Cisco collaboration architecture and software configuration.
- Remote-worker deployment support
- Cisco Expressway integration
- Single sign-on access in supported environments
- Suitable for distributed enterprise users
Energy Efficiency
The Cisco IP Phone 7821 is designed with energy-efficiency features for business environments. It supports Cisco EnergyWise and Power over Ethernet Class 1 operation. Cisco documentation also identifies the 7821 as Energy Star certified.
- PoE Class 1 operation
- Cisco EnergyWise support
- Energy-efficient enterprise endpoint design
- Power-saving capabilities for supported deployments
- Designed to reduce desktop power consumption
Network and Deployment
The CP-7821-K9 is designed for enterprise IP communication networks and can be deployed as part of a centralized business telephony infrastructure. Its integrated 10/100 Ethernet switch provides phone connectivity and a downstream connection for compatible desktop equipment.
Enterprise LAN
Designed for business 10/100 Ethernet environments.
On-Premises
Suitable for supported Cisco on-premises call-control deployments.
Hosted Telephony
Supports supported hosted deployment models.
Webex Calling
Supports supported Cisco Webex Calling deployments.
Ideal Applications
Corporate Offices
Reliable IP voice communication for everyday business users.
Administrative Departments
Suitable for users handling routine calls and business communications.
Information Workers
Designed for users with light-to-moderate voice communication requirements.
Teleworkers
Suitable for supported remote-worker and distributed office deployments.
Education
Suitable for administrative offices and staff communication.
Healthcare & Commercial
Enterprise IP telephony endpoint for compatible network environments.
Technical Specifications
| Specification | Details |
|---|---|
| Brand | Cisco |
| Model | CP-7821-K9 |
| Product Type | Business IP Phone |
| Series | Cisco IP Phone 7800 Series |
| Display | 3.5-inch Graphical Grayscale Display |
| Display Resolution | 396 × 162 pixels |
| Display Backlight | White Backlight |
| Display Type | Anti-Glare Graphical Monochrome |
| Programmable Line Keys | 2 |
| Soft Keys | 4 |
| Fixed Feature Keys | 11 |
| Ethernet | 10/100BASE-T |
| Ethernet Ports | 2 × RJ-45 |
| Integrated Switch | 10/100 Mbps |
| Audio | Wideband |
| Speakerphone | Full Duplex |
| Signaling Protocol | SIP |
| PoE | IEEE 802.3af |
| PoE Class | Class 1 |
| Operating System | Cisco Webex Phone OS |
| Energy Management | Cisco EnergyWise |
| Wi-Fi | Not Supported |
| Bluetooth | Not Supported |
| Network Standard | IEEE 802.3 / IEEE 802.3af |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 10% to 90%, non-condensing |
| Dimensions | 20.7 × 20.6 × 2.8 cm, excluding foot stand |
| Weight | 867 g |
| Wall Mount | Supported |
| Replaceable Bezel | Silver option available |
Product Lifecycle and Replacement
Cisco CP-7821-K9 is an End-of-Sale / End-of-Life product.
Cisco has announced the lifecycle transition for the Cisco IP Phone 7821.
The product has been superseded by the Cisco Desk Phone 9841.
Cisco also indicates that CP-7821 units may continue to be available through
the Cisco Refresh certified remanufactured program.
Why Choose Cisco CP-7821-K9?
- Two programmable line and feature keys
- 3.5-inch 396 × 162 graphical grayscale display
- 10/100 Mbps integrated Ethernet switch
- Two RJ-45 Ethernet ports
- Wideband audio
- Full-duplex speakerphone
- IEEE 802.3af PoE Class 1
- Cisco EnergyWise support
- Cisco Webex Phone OS platform
- SIP signaling support
- On-premises, hosted and Webex Calling deployment options
- Cisco Expressway support for compatible remote-worker deployments
- Suitable for information workers and light-to-moderate voice users
Product Information
The Cisco CP-7821-K9 provides a practical enterprise IP
telephony solution with two programmable line keys, a 3.5-inch graphical
display, 10/100 Ethernet, wideband audio, full-duplex speakerphone and
PoE Class 1. It is designed for organizations looking for a dependable
business desktop phone with straightforward administration and flexible
Cisco deployment options.
| Product Name | Cisco CP-7821-K9 IP Phone 7821 2-Line 3.5-Inch PoE |
|---|---|
| Weight | 1.170000 |
| Interface | 10/100 Ethernet |
| Ethernet | 10/100 Mbps |
| I/O Port | 2 × RJ-45 Ethernet |
| Operating System | Cisco Webex Phone OS / IP Phone Firmware |
| Network/Network Standard | IEEE 802.3 |
| Dimensions | 22.91 × 25.73 × 4.00 cm |
| Power Supply (PoE) | IEEE 802.3af Class 1 |
| Manufacturer | Cisco |
| Color | Black |
| Country of Origin | United States |
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