Cisco CP-7821-K9 IP Phone 7821 2-Line 3.5-Inch PoE

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CP-7821-K9
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Key Features Of The CP-7821-K9

  • 2 programmable line keys

  • 3.5-inch graphical grayscale display

  • 396 × 162 pixel resolution

  • 10/100 Mbps Ethernet switch

  • 2 × RJ-45 Ethernet ports

  • Wideband audio

  • Full-duplex speakerphone

  • IEEE 802.3af PoE Class 1

  • Cisco EnergyWise support

  • Cisco Webex Phone OS

  • SIP signaling

  • On-premises, hosted and Webex Calling support

  • Cisco Expressway remote-worker support

  • Replaceable bezel option

 

Cisco CP-7821-K9 IP Phone 7821

Business-class two-line IP phone with a 3.5-inch graphical display, 10/100 Ethernet, wideband audio, full-duplex speakerphone and IEEE 802.3af PoE Class 1 support.

The Cisco CP-7821-K9 is a business-class IP desk phone designed for reliable enterprise voice communication. Part of the Cisco IP Phone 7800 Series, it provides a practical combination of two programmable line and feature keys, wideband audio, 10/100 Ethernet and Power over Ethernet in a compact desktop endpoint.

The phone is designed for information workers, teleworkers, administrative users and other employees with occasional-to-light or light-to-moderate voice communication requirements. Its graphical display provides clear access to calling information, directories, messaging and supported phone functions.

Cisco supports flexible deployment models including on-premises, hosted and Webex Calling environments, as well as supported third-party call-control platforms, subject to the applicable software and licensing requirements.

Cisco CP-7821-K9 IP Phone 7821

3.5-Inch Graphical Display

The CP-7821-K9 features a 3.5-inch graphical grayscale display with a resolution of 396 × 162 pixels. The anti-glare white-backlit display is designed to provide clear visibility of caller information, directory entries, menus, messaging and phone functions.

  • 3.5-inch graphical grayscale display
  • 396 × 162 pixel resolution
  • Anti-glare display surface
  • White backlighting
  • Clear presentation of call and directory information
  • Context-sensitive user interface
Cisco CP-7821-K9 display

Two Programmable Line and Feature Keys

The Cisco CP-7821-K9 provides two programmable line and feature keys. These keys can be configured for directory numbers, speed dialing and supported call functions, giving users quick access to commonly used communication features.

Two Line Keys Supports two programmable line and feature keys.
Tri-Color LED Indicators Line-key indicators provide visual information about call and line status.
Speed Dial Programmable keys can provide quick access to frequently called contacts.
Multiple Calls Supports multiple call appearances according to the configured call-control platform.

Wideband Audio and Full-Duplex Speakerphone

The CP-7821-K9 provides wideband audio and a full-duplex speakerphone for clear business communication. The audio system supports handset, speakerphone and compatible headset use.

  • Wideband audio support
  • Full-duplex speakerphone
  • Hands-free business communication
  • Wideband audio through handset and speaker
  • Support for compatible headsets
  • Clear voice communication for enterprise environments
Cisco CP-7821-K9 wideband audio

10/100 Ethernet Connectivity

The Cisco CP-7821-K9 incorporates an integrated 10/100BASE-T Ethernet switch through two RJ-45 ports. One port connects the phone to the network while the second provides downstream Ethernet connectivity to a desktop computer or another supported network device.

Ethernet: 10/100 Mbps Ethernet with two RJ-45 ports.
  • 10/100 Mbps Ethernet connectivity
  • Integrated Ethernet switch
  • Two RJ-45 Ethernet ports
  • PC pass-through connectivity
  • Single desktop network connection for phone and PC

Power over Ethernet

The CP-7821-K9 supports IEEE 802.3af Power over Ethernet Class 1. PoE allows the phone to receive power through the Ethernet network connection when connected to a compatible PoE-enabled switch or power source.

IEEE 802.3af Supports standard Power over Ethernet.
Class 1 Device Designed for low-power enterprise IP telephony operation.
Single-Cable Deployment Network connectivity and power can be delivered through Ethernet.
EnergyWise Supports Cisco EnergyWise energy-management capabilities.

Enterprise Calling Features

The CP-7821-K9 provides a range of enterprise telephony functions when deployed with a compatible call-control platform. These capabilities help users manage everyday business communications efficiently.

  • Call hold and resume
  • Call transfer
  • Call forwarding
  • Conference calling
  • Call history
  • Redial
  • Speed dialing
  • Corporate directory access
  • Messaging and voicemail functions
  • Caller identification
  • Shared line support
  • Service and directory access
  • Two-way navigation controls

Cisco Webex Phone OS

The CP-7821-K9 uses the Cisco Webex Phone OS platform, providing a common software approach across supported Cisco IP Phone 7800 and 8800 Series devices. This helps simplify administration and software management in supported Cisco environments.

Deployment flexibility: The CP-7821-K9 supports Cisco on-premises, hosted and Webex Calling deployment options, with available telephony features depending on the selected call-control platform.

Cisco Expressway Remote Worker Support

Cisco Expressway can support remote-worker access for compatible deployments, allowing users to access supported collaboration services without requiring a traditional VPN client. Availability and functionality depend on the Cisco collaboration architecture and software configuration.

  • Remote-worker deployment support
  • Cisco Expressway integration
  • Single sign-on access in supported environments
  • Suitable for distributed enterprise users

Energy Efficiency

The Cisco IP Phone 7821 is designed with energy-efficiency features for business environments. It supports Cisco EnergyWise and Power over Ethernet Class 1 operation. Cisco documentation also identifies the 7821 as Energy Star certified.

  • PoE Class 1 operation
  • Cisco EnergyWise support
  • Energy-efficient enterprise endpoint design
  • Power-saving capabilities for supported deployments
  • Designed to reduce desktop power consumption

Network and Deployment

The CP-7821-K9 is designed for enterprise IP communication networks and can be deployed as part of a centralized business telephony infrastructure. Its integrated 10/100 Ethernet switch provides phone connectivity and a downstream connection for compatible desktop equipment.

Enterprise LAN Designed for business 10/100 Ethernet environments.
On-Premises Suitable for supported Cisco on-premises call-control deployments.
Hosted Telephony Supports supported hosted deployment models.
Webex Calling Supports supported Cisco Webex Calling deployments.

Ideal Applications

Corporate Offices Reliable IP voice communication for everyday business users.
Administrative Departments Suitable for users handling routine calls and business communications.
Information Workers Designed for users with light-to-moderate voice communication requirements.
Teleworkers Suitable for supported remote-worker and distributed office deployments.
Education Suitable for administrative offices and staff communication.
Healthcare & Commercial Enterprise IP telephony endpoint for compatible network environments.

Technical Specifications

Specification Details
Brand Cisco
Model CP-7821-K9
Product Type Business IP Phone
Series Cisco IP Phone 7800 Series
Display 3.5-inch Graphical Grayscale Display
Display Resolution 396 × 162 pixels
Display Backlight White Backlight
Display Type Anti-Glare Graphical Monochrome
Programmable Line Keys 2
Soft Keys 4
Fixed Feature Keys 11
Ethernet 10/100BASE-T
Ethernet Ports 2 × RJ-45
Integrated Switch 10/100 Mbps
Audio Wideband
Speakerphone Full Duplex
Signaling Protocol SIP
PoE IEEE 802.3af
PoE Class Class 1
Operating System Cisco Webex Phone OS
Energy Management Cisco EnergyWise
Wi-Fi Not Supported
Bluetooth Not Supported
Network Standard IEEE 802.3 / IEEE 802.3af
Operating Temperature 0°C to 40°C
Operating Humidity 10% to 90%, non-condensing
Dimensions 20.7 × 20.6 × 2.8 cm, excluding foot stand
Weight 867 g
Wall Mount Supported
Replaceable Bezel Silver option available

Product Lifecycle and Replacement

Cisco CP-7821-K9 is an End-of-Sale / End-of-Life product. Cisco has announced the lifecycle transition for the Cisco IP Phone 7821. The product has been superseded by the Cisco Desk Phone 9841. Cisco also indicates that CP-7821 units may continue to be available through the Cisco Refresh certified remanufactured program.

Why Choose Cisco CP-7821-K9?

  • Two programmable line and feature keys
  • 3.5-inch 396 × 162 graphical grayscale display
  • 10/100 Mbps integrated Ethernet switch
  • Two RJ-45 Ethernet ports
  • Wideband audio
  • Full-duplex speakerphone
  • IEEE 802.3af PoE Class 1
  • Cisco EnergyWise support
  • Cisco Webex Phone OS platform
  • SIP signaling support
  • On-premises, hosted and Webex Calling deployment options
  • Cisco Expressway support for compatible remote-worker deployments
  • Suitable for information workers and light-to-moderate voice users

Product Information

The Cisco CP-7821-K9 provides a practical enterprise IP telephony solution with two programmable line keys, a 3.5-inch graphical display, 10/100 Ethernet, wideband audio, full-duplex speakerphone and PoE Class 1. It is designed for organizations looking for a dependable business desktop phone with straightforward administration and flexible Cisco deployment options.
More Information
Product Name Cisco CP-7821-K9 IP Phone 7821 2-Line 3.5-Inch PoE
Weight 1.170000
Interface 10/100 Ethernet
Ethernet 10/100 Mbps
I/O Port 2 × RJ-45 Ethernet
Operating System Cisco Webex Phone OS / IP Phone Firmware
Network/Network Standard IEEE 802.3
Dimensions 22.91 × 25.73 × 4.00 cm
Power Supply (PoE) IEEE 802.3af Class 1
Manufacturer Cisco
Color Black
Country of Origin United States
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